Why self check-in needs a great guide
Self check-in is the norm for modern short-term rentals — but only when the guide is clear. Guests don't want to guess whether the keybox is left or right of the door. Welcome-QR shows the exact steps, in order, with a code that copies with one tap.
Codes, keyboxes and smart locks
Whether you use a fixed lockbox code, a rotating code, a keybox with instructions or a smart lock — Welcome-QR displays the current code prominently and updates automatically when you rotate it in your dashboard.
Address, parking and building access
Include the exact street address, parking instructions (visitor lot, street parking, garage code), elevator floor, and apartment door label. Guests appreciate every detail that saves them from wandering.
Send the guide before arrival
Share the guest URL with a guest before they arrive. They can review the check-in steps during their taxi ride from the airport — so when they arrive, everything is already clear.
Check-out is check-in in reverse
Every Welcome-QR guide also includes a Check-out block: what time to leave, where to put the keys, what to do with used towels. A smooth check-out preserves the five-star feeling until the last minute.
Report a problem if something goes wrong
If the keybox is stuck or the code doesn't work, the guest taps a single button to send you a WhatsApp message with the property name and the issue. You get an actionable alert, not a vague 'we're locked out'.